John Carroll University incident
Scheduled Maintenance: GlobalProtect VPN
Resolved on September 5, 2025.
Information Technology Services (ITS) will perform scheduled preventative maintenance on the GlobalProtect VPN on September 5th from 5:00 – 6:00 PM. * Active sessions: Existing connections should remain unaffected. * New connections: Users starting a new VPN session during this time may experience brief interruptions lasting a few minutes. Thank you for your patience as we complete this maintenance to ensure reliable and secure VPN service.
Update timeline
- resolved Sep 07, 2025, 03:55 PM UTC
Information Technology Services (ITS) will perform scheduled preventative maintenance on the GlobalProtect VPN on September 5th from 5:00 – 6:00 PM. * Active sessions: Existing connections should remain unaffected. * New connections: Users starting a new VPN session during this time may experience brief interruptions lasting a few minutes. Thank you for your patience as we complete this maintenance to ensure reliable and secure VPN service.
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