Resolved after 2 hours 23 minutes, affecting Turnitin, on September 10, 2025.
Information Technology Services has confirmed that Turnitin is now fully operational. The earlier issue has been resolved, and you should be able to access and use the service without disruption. If you experience any further difficulties, please contact the Service Desk at 216-397-3005 or [email protected]. . Thank you for your patience.
Affected components
Update timeline
- identified Sep 10, 2025, 05:32 PM UTC
Information Technology Services is aware of the issue affecting Turnitin and is working closely with the vendor to resolve it. We will share updates as soon as additional information becomes available. Updates are also available on the ITS Status Page (https://status.jcu.edu). If you have any questions or concerns, please contact the Service Desk at 216-397-3005 or [email protected].
- resolved Sep 10, 2025, 07:56 PM UTC
Information Technology Services has confirmed that Turnitin is now fully operational. The earlier issue has been resolved, and you should be able to access and use the service without disruption. If you experience any further difficulties, please contact the Service Desk at 216-397-3005 or [email protected]. . Thank you for your patience.
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