Resolved after 1 hour 11 minutes, affecting Banner, on October 27, 2025.
The earlier outage affecting Banner and Degree Works has been resolved. All systems are now fully operational. We appreciate your patience and understanding while our team worked to restore services. If you continue to experience any issues, please contact the ITS Service Desk at [email protected] or call (216) 397-3005.
Affected components
Update timeline
- investigating Oct 27, 2025, 05:44 PM UTC
We are currently experiencing an unexpected outage affecting both Banner and Degree Works. Our team is actively working to resolve the issue as quickly as possible. We will provide an update once service has been restored. Thank you for your patience and understanding. For the latest updates, please visit our statuspage (https://status.jcu.edu/). If you have any questions, please contact the ITS Service Desk at [email protected] or call (216) 397-3005. -- Information Technology Services
- resolved Oct 27, 2025, 06:56 PM UTC
The earlier outage affecting Banner and Degree Works has been resolved. All systems are now fully operational. We appreciate your patience and understanding while our team worked to restore services. If you continue to experience any issues, please contact the ITS Service Desk at [email protected] or call (216) 397-3005.
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