John Carroll University incident

Degree Works Issue

Resolved after 2 hours 19 minutes, affecting Banner, on May 6, 2026.

investigating May 06, 2026, 01:04 PM UTC

We are investigating reports that Degree Works is not displaying audit results correctly following last evenings emergency server patching.

Started
May 06, 2026, 01:04 PM UTC
Resolved
May 06, 2026, 03:23 PM UTC
Duration
2h 19m
Detected by Pingoru
May 06, 2026, 01:04 PM UTC

Affected components

Banner

Update timeline

  1. investigating May 06, 2026, 01:04 PM UTC

    We are investigating reports that Degree Works is not displaying audit results correctly following last evenings emergency server patching.

  2. resolved May 06, 2026, 03:23 PM UTC

    Degree Works is now working correctly.

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