Jobylon incident

Increased app loading time

Resolved after 47 minutes, affecting App, on October 29, 2025.

resolved Oct 29, 2025, 07:17 AM UTC

The incident has been resolved, however we continue monitoring the application to ensure the performance and reliability

Started
Oct 29, 2025, 06:30 AM UTC
Resolved
Oct 29, 2025, 07:17 AM UTC
Duration
47m
Detected by Pingoru
Oct 29, 2025, 06:30 AM UTC

Affected components

App

Update timeline

  1. investigating Oct 29, 2025, 06:58 AM UTC

    We have noticed degraded performance of the ATS app and increased application loading time

  2. identified Oct 29, 2025, 07:01 AM UTC

    The issue has been identified as increased database queries loading time, leading to query execution timeouts. The immediate actions have been taken and the fix is being deployed

  3. monitoring Oct 29, 2025, 07:05 AM UTC

    A fix has been implemented, the team is continuously monitoring the application health

  4. resolved Oct 29, 2025, 07:17 AM UTC

    The incident has been resolved, however we continue monitoring the application to ensure the performance and reliability

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