Jobylon incident

Candidates stopped from applying when phone number was required

Resolved after 31 days 1 hour, on December 5, 2020.

postmortem Jan 13, 2021, 02:46 PM UTC

To prevent this from happening again, we will update our synthetic testing to include this scenario.

Started
Dec 05, 2020, 11:00 PM UTC
Resolved
Jan 06, 2021, 12:00 AM UTC
Duration
31d 1h
Detected by Pingoru
Dec 05, 2020, 11:00 PM UTC

Update timeline

  1. resolved Jan 13, 2021, 02:46 PM UTC

    On the 6/1 candidates applying to jobs that required a phone number, was being stopped from applying. This was due to a JavaScript file only partially uploaded during the release process. When this was discovered, the faulty JavaScript file was re-uploaded and the issue was resolved.

  2. postmortem Jan 13, 2021, 02:46 PM UTC

    To prevent this from happening again, we will update our synthetic testing to include this scenario.

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