Resolved after 3 days 3 hours, affecting Statistics, on October 7, 2024.
A solution has been implemented which has successfully restored proper access to the Statistics Module. The incident is concluded.
Affected components
Update timeline
- investigating Oct 07, 2024, 10:43 AM UTC
We are currently investigating an issue related to our Statistics Module.
- identified Oct 07, 2024, 12:24 PM UTC
The root cause of the issue has been identified, and a temporary fix has been implemented to restore access to the Statistics Module for existing users. However, please note that new users will not be able to access or interact with the Statistics Module at this time. We are actively working on a permanent solution.
- resolved Oct 10, 2024, 02:04 PM UTC
A solution has been implemented which has successfully restored proper access to the Statistics Module. The incident is concluded.
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