JobTeaser had 46 outages in the last 2 years totaling 1398h 35m of downtime — averaging 1.9 incidents per month.
There were 46 JobTeaser outages since October 16, 2024 totaling 1398h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating an issue that causes newly created and published job ads to not display correctly.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The Insights Module is currently unavailable on the main platform at www.jobteaser.com. We are investigating the cause behind this outage.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue involving the "My messages" page.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue affecting Talent Match.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some Modules may be temporarily inaccessible due to an unknown cause. We are currently investigating the matter.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
An action has been undertaken to restore proper functioning. The platform remains under observation to monitor the resolution. In the meantime additional, short outages could still happen.
We are continuing to monitor the situation, nevertheless a maintenance will be performed at 12:45 UTC+1 today for a duration of ca. 5 minutes. During the maintenance the entire website may be unreachable.
The situation should now be solved and no further issues should be encountered, however we will keep monitoring the platform for the remainder of the day.
This incident has been resolved.
We have identified an issue that causes a considerable amount of delays in the platform. This can result in objects like companies, events and job ads not being immediately displayed.
We have released a fix that solves the underlying cause, nevertheless the system will require some time to catch up to all created delays. This means that users may still experience delays in certain objects being displayed like events, registrants, job ads and companies.
Most of the system has now caught up and the information is synched across most Modules. However, some inconsistencies may still be experienced concerning the Users Module and some students profiles. These inconsistencies should resolve autonomously overnight.
This incident has been resolved.
We are currently investigating an issue that's preventing the user from saving programme related information.
This incident has been resolved.
You may have been experiencing SSO login issues today. That is because we have updated our SAML SP metadata to terminate our certificate rollover period. This may have triggered SSO outages for those IdPs that have not yet fetched our updated SAML metadata: https://connect.jobteaser.com/saml/sp/default/metadata For any concerning issues or queries, please do not hesitate to reach our SSO Team at the following email address: [email protected]
The new SP certificate is now properly propagated to all related federations. If your SAML SSO is still encounter the same certificate related issue, that means that the SP metadata hosted on your side are not up to date. Please update them as communicated: https://connect.jobteaser.com/saml/sp/default/metadata For any concerning issues or queries, please do not hesitate to reach our SSO Team at the following email address: [email protected]
We are currently investigating an issue affecting the handling and receiving of ATS applications.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue causing intermittent platform outages.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue affecting the correct display and functioning of the Talents Module.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue that prevents users from generating RSS feeds.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue affecting the creation of appointments when selecting a specific advisor.
This incident has been resolved.
We are currently investigating an issue causing a general error when a user edits their profile.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The JobTeaser platform is experiencing an outage, and access remains unavailable while the issue is being investigated.
The JobTeaser platform remains unavailable. The issue has been identified and originates from a third-party provider. We are monitoring their remediation efforts and will update the incident status accordingly.
The core platform is now accessible. A workaround is in place following the third-party incident. However, some features, like the jobs posting, remain unavailable until the external provider is fully resolved. We are monitoring their progress.
The core platform is now accessible. A workaround is in place following the third-party incident. However, some features, like the jobs posting, might not work as expected until the external provider is fully resolved. We are monitoring their progress.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating an issue that prevents students from saving their Job Ad Preferences within their Student Profile.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
The incident has been resolved and Job Ad Preferences can be successfully saved once again.
We are currently investigating an issue affecting the performance of job ads handled by multiposters and crawlers.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently performing urgent maintenance to address a critical issue affecting platform availability. Our team is working to complete the maintenance as quickly and safely as possible. We will provide updates as soon as the platform is fully operational again.
The required maintenance has been successfully completed, and the platform is now back online. Our team is currently monitoring system performance to ensure stability and confirm that all services are functioning as expected.
The maintenance has been successfully completed, and the platform is fully operational. All services are performing as expected, and no further issues have been detected. Thank you for your patience during this maintenance period.
We are currently investigating an issue that prevents users from deleting their own JobTeaser accounts.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
There is an ongoing incident on Mailjet side that prevents the Communication Module from connecting, thus making it unusable.
A fix has been implemented on Mailjet's side and they are monitoring the results. The Module should be now restored, however some users might still experience issues.
The incident has been resolved on Mailjet's side.
We are currently investigating an issue that causes the Enrolment Module to be inaccessible.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
An issue on the third party that manages the Email Campaign's Module is causing the Module to not load properly. A fix is being implemented by the third party currently.
A fix has been implemented on the third party's side and the Module seems to be operational again. We keep monitoring the situation until we can deem the current predicament resolved.
This incident has been resolved.
There is an issue that affects the correct display of Appointments Slots in the Appointments Module. The cause of the issue has been identified and a fix is being developed.
This incident has been resolved.
We are currently investigating an issue causing the Statistics Module not to load properly.
The issue has been traced to the external provider Tableau, where a problem has been identified on their end. Access to the Statistics Module will be restored once Tableau resolves the issue.
A substantial fix has been implemented by the external provider that should have fixed the issue, however there might still be outages as they complete the technical resolution on their side.
This incident has been resolved.