Resolved after 8 hours 44 minutes, affecting Statistics, on July 17, 2025.
A substantial fix has been implemented by the external provider that should have fixed the issue, however there might still be outages as they complete the technical resolution on their side.
Affected components
Update timeline
- investigating Jul 17, 2025, 09:03 AM UTC
We are currently investigating an issue causing the Statistics Module not to load properly.
- identified Jul 17, 2025, 09:42 AM UTC
The issue has been traced to the external provider Tableau, where a problem has been identified on their end. Access to the Statistics Module will be restored once Tableau resolves the issue.
- monitoring Jul 17, 2025, 03:09 PM UTC
A substantial fix has been implemented by the external provider that should have fixed the issue, however there might still be outages as they complete the technical resolution on their side.
- resolved Jul 17, 2025, 05:48 PM UTC
This incident has been resolved.
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