Jitterbit incident

Missing and/or incorrect EDI segment causing transaction failures

Minor Resolved View vendor source →

Jitterbit experienced a minor incident on October 10, 2024 affecting Platform and Platform and 1 more component, lasting 19h 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2024, 05:28 PM UTC
Resolved
Oct 11, 2024, 01:09 PM UTC
Duration
19h 40m
Detected by Pingoru
Oct 10, 2024, 05:28 PM UTC

Affected components

PlatformPlatformPlatform

Update timeline

  1. monitoring Oct 10, 2024, 05:28 PM UTC

    Root cause has been identified and fixed. Ongoing efforts to identify and resubmit the affected transactions

  2. resolved Oct 11, 2024, 01:09 PM UTC

    This incident has been resolved.