Jira Work Management incident

Disrupted Rovo availability for Automation rules

Resolved after 3 hours 58 minutes, affecting Viewing content and Create and edit and 1 more, on April 14, 2026.

resolved Apr 14, 2026, 04:11 PM UTC

On April 14, 2026, affected users may have experienced some service disruption with automation rules that use Rovo agents. The issue has now been resolved, and the service is operating normally for all affected customers.

Started
Apr 14, 2026, 12:12 PM UTC
Resolved
Apr 14, 2026, 04:11 PM UTC
Duration
3h 58m
Detected by Pingoru
Apr 14, 2026, 12:12 PM UTC

Affected components

Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignup

Update timeline

  1. investigating Apr 14, 2026, 12:12 PM UTC

    We are actively investigating reports of a partial service disruption affecting Rovo, specifically for customers using automation rules that invoke Rovo agents. Some customers may find that these automations are not completing as expected. We'll share updates here as more information becomes available.

  2. investigating Apr 14, 2026, 12:25 PM UTC

    We have identified that this incident also affects automation rules in Confluence that use Rovo agents. We are investigating and will provide updates as we learn more.

  3. identified Apr 14, 2026, 02:11 PM UTC

    We have identified the issue, and our teams are working to resolve it and restore normal operations as quickly as possible. We will provide further updates as they become available.

  4. monitoring Apr 14, 2026, 03:46 PM UTC

    The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

  5. resolved Apr 14, 2026, 04:11 PM UTC

    On April 14, 2026, affected users may have experienced some service disruption with automation rules that use Rovo agents. The issue has now been resolved, and the service is operating normally for all affected customers.

Your product runs on more than Jira Work Management

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →