Jira Work Management incident

Degraded experience adding and accessing media attachments

Resolved after 21 minutes, affecting Viewing content and Create and edit, on July 30, 2025.

resolved Jul 30, 2025, 07:31 AM UTC

We have resolved the issue impacting adding/accessing media attachments across products. We will continue to monitor the situation.

Started
Jul 30, 2025, 07:10 AM UTC
Resolved
Jul 30, 2025, 07:31 AM UTC
Duration
21m
Detected by Pingoru
Jul 30, 2025, 07:10 AM UTC

Affected components

Viewing contentCreate and edit

Update timeline

  1. investigating Jul 30, 2025, 07:10 AM UTC

    We are investigating an issue causing a degraded experience when adding attachments or accessing existing media content.

  2. resolved Jul 30, 2025, 07:31 AM UTC

    We have resolved the issue impacting adding/accessing media attachments across products. We will continue to monitor the situation.

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