Jira Product Discovery incident

Data viewing issues on Jira Product Discovery

Resolved after 38 minutes, affecting Open projects and Create and delete fields and 1 more, on June 12, 2026.

resolved Jun 12, 2026, 02:29 PM UTC

On June 12th 2026, between 07:30 UTC to 13:48 UTC, some users experienced viewing disruptions with our product discovery service. The issue has now been resolved and the service is operating normally for all the customers.

Started
Jun 12, 2026, 01:50 PM UTC
Resolved
Jun 12, 2026, 02:29 PM UTC
Duration
38m
Detected by Pingoru
Jun 12, 2026, 01:50 PM UTC

Affected components

Open projectsCreate and delete fieldsAdd/view data points ("Capture")

Update timeline

  1. monitoring Jun 12, 2026, 01:50 PM UTC

    We are investigating reports of incomplete or missing field data in Jira Product Discovery views, including list, timeline, and single idea views. A limited number of customers are affected. Your data is safe, this is a display issue only. We have identified the root cause and a fix is being deployed. We will provide an update once recovery is confirmed.

  2. resolved Jun 12, 2026, 02:29 PM UTC

    On June 12th 2026, between 07:30 UTC to 13:48 UTC, some users experienced viewing disruptions with our product discovery service. The issue has now been resolved and the service is operating normally for all the customers.

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