Jira Product Discovery incident
Data viewing issues on Jira Product Discovery
Jira Product Discovery experienced a minor incident on June 12, 2026 affecting Open projects and Create and delete fields and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jun 12, 2026, 01:50 PM UTC
We are investigating reports of incomplete or missing field data in Jira Product Discovery views, including list, timeline, and single idea views. A limited number of customers are affected. Your data is safe, this is a display issue only. We have identified the root cause and a fix is being deployed. We will provide an update once recovery is confirmed.
- resolved Jun 12, 2026, 02:29 PM UTC
On June 12th 2026, between 07:30 UTC to 13:48 UTC, some users experienced viewing disruptions with our product discovery service. The issue has now been resolved and the service is operating normally for all the customers.