Jira Product Discovery incident
Automation for Jira email address handling failures
Resolved after 2 hours 13 minutes, on February 2, 2024.
Between 02:00 AM UTC to 04:13 AM UTC, we experienced email address handling failures, for email fields and smart values, which resulted in rule executions failing for some customers using Automation for Jira - JSW, JSM, JWM, JPD. The issue has been resolved and the service is operating normally.
Update timeline
- resolved Feb 02, 2024, 08:53 AM UTC
Between 02:00 AM UTC to 04:13 AM UTC, we experienced email address handling failures, for email fields and smart values, which resulted in rule executions failing for some customers using Automation for Jira - JSW, JSM, JWM, JPD. The issue has been resolved and the service is operating normally.
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