Jira Product Discovery incident

Performance issues with JPD.

Resolved after 3 hours 59 minutes, affecting Open projects and Create and delete fields and 1 more, on September 16, 2024.

investigating Sep 16, 2024, 11:07 AM UTC

We are continuing to investigate this issue.

Started
Sep 16, 2024, 10:39 AM UTC
Resolved
Sep 16, 2024, 02:39 PM UTC
Duration
3h 59m
Detected by Pingoru
Sep 16, 2024, 10:39 AM UTC

Affected components

Open projectsCreate and delete fieldsAdd/view data points ("Capture")

Update timeline

  1. investigating Sep 16, 2024, 10:39 AM UTC

    We have identified an issue wherein JPD is not loading or is loading very slow. We have started to investigate the issue and will provide further updates shortly.

  2. investigating Sep 16, 2024, 11:07 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 16, 2024, 02:39 PM UTC

    The issue has been mitigated and JPD is operational now.

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