Jira Product Discovery incident
Intermittent 'Too many requests or error' for some Jira customers
Resolved after 2 hours 5 minutes, on October 22, 2024.
Between 22-Oct 09:00 AM UTC to 22-Oct 14:18 PM UTC, we experienced intermittent errors for Jira Cloud products. The issue has been resolved and the service is operating normally.
Update timeline
- investigating Oct 22, 2024, 12:58 PM UTC
We are investigating reports of intermittent 'Too many requests or errors' messages showing up for some Jira Cloud customers. Once we identify the root cause, we will provide more details.
- identified Oct 22, 2024, 01:57 PM UTC
We continue to work on resolving the intermittent errors for Jira Cloud products. We have identified the root cause and expect full recovery shortly.
- resolved Oct 22, 2024, 03:04 PM UTC
Between 22-Oct 09:00 AM UTC to 22-Oct 14:18 PM UTC, we experienced intermittent errors for Jira Cloud products. The issue has been resolved and the service is operating normally.
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