Jira Product Discovery incident

Tenant provisioning and user management actions - degraded performance

Resolved after 1 hour 57 minutes, on October 23, 2024.

resolved Oct 23, 2024, 05:49 PM UTC

Between 2024-10-23, 15:09 UTC and 2024-10-23, 17:06 UTC, we identified an issue that affected tenant provisioning and user management actions at Atlassian Cloud, causing a delay in performing actions related to these two topics. We have identified the root cause and the issue has been mitigated.

Started
Oct 23, 2024, 03:09 PM UTC
Resolved
Oct 23, 2024, 05:06 PM UTC
Duration
1h 57m
Detected by Pingoru
Oct 23, 2024, 03:09 PM UTC

Update timeline

  1. resolved Oct 23, 2024, 05:49 PM UTC

    Between 2024-10-23, 15:09 UTC and 2024-10-23, 17:06 UTC, we identified an issue that affected tenant provisioning and user management actions at Atlassian Cloud, causing a delay in performing actions related to these two topics. We have identified the root cause and the issue has been mitigated.

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