Jina experienced a minor incident on September 21, 2026 affecting jina-code-embeddings-1500m, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 21, 2026, 10:40 AM UTC
Service jina-code-embeddings-1500m is experiencing issues. - Current P99 latency: 48009ms (baseline: 48009ms) - Current error rate: 0.00% (baseline: 0.00%) - Request count (5min): 148 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=48009ms (threshold: 30000ms)
- investigating Sep 21, 2026, 10:45 AM UTC
Service jina-code-embeddings-1500m is experiencing issues. - Current P99 latency: 52061ms (baseline: 52061ms) - Current error rate: 0.00% (baseline: 0.00%) - Request count (5min): 128 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=52061ms (threshold: 30000ms)
- investigating Sep 21, 2026, 10:50 AM UTC
Service jina-code-embeddings-1500m is experiencing issues. - Current P99 latency: 55393ms (baseline: 55393ms) - Current error rate: 0.00% (baseline: 0.00%) - Request count (5min): 195 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=55393ms (threshold: 30000ms)
- investigating Sep 21, 2026, 10:55 AM UTC
Service jina-code-embeddings-1500m is experiencing issues. - Current P99 latency: 73257ms (baseline: 73257ms) - Current error rate: 0.00% (baseline: 0.00%) - Request count (5min): 140 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=73257ms (threshold: 30000ms)
- investigating Sep 21, 2026, 11:00 AM UTC
Service jina-code-embeddings-1500m is experiencing issues. - Current P99 latency: 81469ms (baseline: 81469ms) - Current error rate: 0.00% (baseline: 0.00%) - Request count (5min): 100 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=81469ms (threshold: 30000ms)
- resolved Sep 21, 2026, 11:05 AM UTC
Service has recovered. Error rate: 0.00%