Jina Outage History

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Jina had 10 outages in the last 2 years totaling 1h 54m of downtime, averaging 0.4 incidents per month.

There were 10 Jina outages since September 17, 2026 totaling 1h 54m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.jina.ai

Minor October 20, 2026

Degraded performance: jina-reranker-m0

Detected by Pingoru
Oct 20, 2026, 10:55 AM UTC
Resolved
Oct 20, 2026, 11:00 AM UTC
Duration
5m
Affected: jina-reranker-m0
Timeline · 2 updates
  1. investigating Oct 20, 2026, 10:55 AM UTC

    Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 30730ms (baseline: 30730ms) - Current error rate: 0.00% (baseline: 0.00%) - Request count (5min): 225 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=30730ms (SLO: 15000ms)

  2. resolved Oct 20, 2026, 11:00 AM UTC

    Service has recovered. Error rate: 0.00%

Read the full incident report →

Minor October 17, 2026

Degraded performance: jina-clip-v2

Detected by Pingoru
Oct 17, 2026, 01:45 AM UTC
Resolved
Oct 17, 2026, 02:00 AM UTC
Duration
14m
Affected: jina-clip-v2
Timeline · 4 updates
  1. investigating Oct 17, 2026, 01:45 AM UTC

    Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11347ms (baseline: 11347ms) - Current error rate: 0.10% (baseline: 0.10%) - Request count (5min): 965 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11347ms (SLO: 5000ms)

  2. investigating Oct 17, 2026, 01:50 AM UTC

    Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11365ms (baseline: 11365ms) - Current error rate: 0.10% (baseline: 0.10%) - Request count (5min): 961 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11365ms (SLO: 5000ms)

  3. investigating Oct 17, 2026, 01:55 AM UTC

    Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11398ms (baseline: 11398ms) - Current error rate: 0.11% (baseline: 0.11%) - Request count (5min): 915 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11398ms (SLO: 5000ms)

  4. resolved Oct 17, 2026, 02:00 AM UTC

    Service has recovered. Error rate: 0.00%

Read the full incident report →

Minor October 10, 2026

Degraded performance: multi-embeddings

Detected by Pingoru
Oct 10, 2026, 06:15 AM UTC
Resolved
Oct 10, 2026, 06:20 AM UTC
Duration
5m
Affected: Rest Embeddings
Timeline · 2 updates
  1. investigating Oct 10, 2026, 06:15 AM UTC

    Service multi-embeddings is experiencing issues. - Current P99 latency: 68071ms (baseline: 68071ms) - Current error rate: 14.71% (baseline: 14.71%) - Request count (5min): 102 - Region: us-central1 Status: Degraded Performance Reason: Error rate above SLO: 14.71% (SLO: 2.00%)

  2. resolved Oct 10, 2026, 06:20 AM UTC

    Service has recovered. Error rate: 0.00%

Read the full incident report →

Minor October 9, 2026

Degraded performance: s.jina.ai

Detected by Pingoru
Oct 09, 2026, 03:45 PM UTC
Resolved
Oct 09, 2026, 03:55 PM UTC
Duration
9m
Affected: s.jina.ai
Timeline · 3 updates
  1. investigating Oct 09, 2026, 03:45 PM UTC

    Service s.jina.ai is experiencing issues. - Current P99 latency: 8133ms (baseline: 8133ms) - Current error rate: 8.76% (baseline: 8.76%) - Request count (5min): 582 - Region: us-central1 Status: Degraded Performance Reason: Error rate above SLO: 8.76% (SLO: 10.00%)

  2. investigating Oct 09, 2026, 03:51 PM UTC

    Service s.jina.ai is experiencing issues. - Current P99 latency: 14094ms (baseline: 14094ms) - Current error rate: 10.00% (baseline: 10.00%) - Request count (5min): 440 - Region: us-central1 Status: Degraded Performance Reason: Error rate above SLO: 10.00% (SLO: 10.00%)

  3. resolved Oct 09, 2026, 03:55 PM UTC

    Service has recovered. Error rate: 0.00%

Read the full incident report →

Minor October 9, 2026

Partial outage: s.jina.ai

Detected by Pingoru
Oct 09, 2026, 03:40 PM UTC
Resolved
Oct 09, 2026, 03:45 PM UTC
Duration
5m
Affected: s.jina.ai
Timeline · 2 updates
  1. investigating Oct 09, 2026, 03:40 PM UTC

    Service s.jina.ai is experiencing issues. - Current P99 latency: 16399ms (baseline: 16399ms) - Current error rate: 27.43% (baseline: 27.43%) - Request count (5min): 412 - Region: us-central1 Status: Partial Outage Reason: Elevated error rate: 27.4% (threshold: 15%)

  2. resolved Oct 09, 2026, 03:45 PM UTC

    Status changed to degraded_performance. See new incident for details.

Read the full incident report →

Minor October 6, 2026

Degraded performance: r.jina.ai

Detected by Pingoru
Oct 06, 2026, 07:51 PM UTC
Resolved
Oct 06, 2026, 07:55 PM UTC
Duration
4m
Affected: r.jina.ai
Timeline · 2 updates
  1. investigating Oct 06, 2026, 07:51 PM UTC

    Service r.jina.ai is experiencing issues. - Current P99 latency: 66941ms (baseline: 66941ms) - Current error rate: 8.91% (baseline: 8.91%) - Request count (5min): 101 - Region: europe-west1 Status: Degraded Performance Reason: Error rate above SLO: 8.91% (SLO: 10.00%)

  2. resolved Oct 06, 2026, 07:55 PM UTC

    Service has recovered. Error rate: 0.00%

Read the full incident report →

Minor October 3, 2026

Degraded performance: jina-embeddings-v4

Detected by Pingoru
Oct 03, 2026, 04:30 AM UTC
Resolved
Oct 03, 2026, 04:35 AM UTC
Duration
4m
Affected: jina-embeddings-v4
Timeline · 2 updates
  1. investigating Oct 03, 2026, 04:30 AM UTC

    Service jina-embeddings-v4 is experiencing issues. - Current P99 latency: 119050ms (baseline: 119050ms) - Current error rate: 2.14% (baseline: 2.14%) - Request count (5min): 8462 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=119050ms (SLO: 40000ms)

  2. resolved Oct 03, 2026, 04:35 AM UTC

    Service has recovered. Error rate: 0.00%

Read the full incident report →

Minor October 1, 2026

Partial outage: jina-code-embeddings-1500m

Detected by Pingoru
Oct 01, 2026, 10:50 PM UTC
Resolved
Oct 01, 2026, 10:55 PM UTC
Duration
4m
Affected: jina-code-embeddings-1500m
Timeline · 2 updates
  1. investigating Oct 01, 2026, 10:50 PM UTC

    Service jina-code-embeddings-1500m is experiencing issues. - Current P99 latency: 24119ms (baseline: 24119ms) - Current error rate: 0.00% (baseline: 0.00%) - Request count (5min): 601 - Region: us-central1 Status: Partial Outage Reason: High latency: P99=24119ms (threshold: 20000ms)

  2. resolved Oct 01, 2026, 10:55 PM UTC

    Service has recovered. Error rate: 0.00%

Read the full incident report →

Minor September 25, 2026

Degraded performance: jina-code-embeddings-1500m

Detected by Pingoru
Sep 25, 2026, 12:10 PM UTC
Resolved
Sep 25, 2026, 12:15 PM UTC
Duration
4m
Affected: jina-code-embeddings-1500m
Timeline · 2 updates
  1. investigating Sep 25, 2026, 12:10 PM UTC

    Service jina-code-embeddings-1500m is experiencing issues. - Current P99 latency: 19359ms (baseline: 19359ms) - Current error rate: 0.00% (baseline: 0.00%) - Request count (5min): 143 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=19359ms (SLO: 5000ms)

  2. resolved Sep 25, 2026, 12:15 PM UTC

    Service has recovered. Error rate: 0.00%

Read the full incident report →