JFrog incident
Artifactory Service outage affecting multiple customers across several AWS regions
Resolved after 3 hours 15 minutes, affecting Artifactory and Artifactory and 1 more, on October 20, 2025.
All services are up and running - see also https://health.aws.amazon.com/health/status
Affected components
Update timeline
- investigating Oct 20, 2025, 07:42 AM UTC
We are currently investigating this issue.
- investigating Oct 20, 2025, 08:01 AM UTC
Service disruption confirmed to be caused by an issue with the AWS Cloud vendor. JFrog Engg teams are engaged, analyzing the vendor's progress, and monitoring service stability
- monitoring Oct 20, 2025, 09:45 AM UTC
AWS are resuming their services and we see a positive impact on JFrog services. SLO is almost 100% and all Artifactory transactions have been resumed. We are still monitoring the systems health. AWS Incident status chronology can be referred here: https://health.aws.amazon.com/health/status
- resolved Oct 20, 2025, 10:57 AM UTC
All services are up and running - see also https://health.aws.amazon.com/health/status
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