JFrog incident

JFrog Cloud Platform - Multiple Service Disruptions in Azure Southeast Asia

Critical Resolved View vendor source →

JFrog experienced a critical incident on October 18, 2026 affecting Artifactory and Security - Xray and 1 more component, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2026, 07:08 AM UTC
Resolved
Oct 18, 2026, 09:40 AM UTC
Duration
2h 31m
Detected by Pingoru
Oct 18, 2026, 07:08 AM UTC

Affected components

ArtifactorySecurity - XraySecurity - JASSecurity - CurationSecurity - CatalogSecurity - Runtime

Update timeline

  1. investigating Oct 18, 2026, 07:31 AM UTC

    We are currently investigating an issue affecting multiple customers in our Azure Southeast Asia region, resulting in degraded Artifactory and Xray services. Our engineering teams are actively investigating the issue and working to restore normal service as soon as possible.

  2. identified Oct 18, 2026, 08:03 AM UTC

    We have identified an issue affecting Artifactory and Xray services in our Azure Southeast Asia region during scheduled Microsoft Azure maintenance. Our engineering teams are actively working with Microsoft Azure Support to investigate the disruption and restore normal service as soon as possible.

  3. resolved Oct 18, 2026, 09:49 AM UTC

    The issue affecting Artifactory and Xray services in our Azure Southeast Asia region has been resolved. The affected services have been restored, and service health has returned to normal following the recovery of the underlying database infrastructure.