IXON experienced a minor incident on June 4, 2026 affecting Portal and Portal (portal.ixon.cloud) and 1 more component, lasting 3h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 04, 2026, 09:30 AM UTC
We are currently experiencing issues with the platform. We are assessing the full impact and implementing mitigation measures. Further updates will be provided shortly. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
- investigating Jun 04, 2026, 10:52 AM UTC
We are currently experiencing issues with the platform. We are assessing the full impact and implementing mitigation measures. Further updates will be provided shortly.
- monitoring Jun 04, 2026, 11:06 AM UTC
A fix has been implemented and we are monitoring the results. Most of the platform seems to run properly. The exception is the processing of incoming logging data. No data is lost, but it can take up to an hour before data is visible in your dashboards. June 4, 2026 11:30 CEST
- monitoring Jun 04, 2026, 11:06 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 04, 2026, 12:32 PM UTC
The incident has been resolved. Just after we started the maintenance, our provider had an incident with their control pane. This greatly extended the impact of the downtime. June 4, 2026 13:06 CEST