IXON experienced a minor incident on May 12, 2026 affecting Portal and Portal (portal.ixon.cloud) and 1 more component, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 12, 2026, 08:06 AM UTC
We are currently experiencing issues with the platform. We are assessing the full impact and implementing mitigation measures. Further updates will be provided shortly. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
- investigating May 12, 2026, 08:17 AM UTC
We are currently experiencing issues with the platform. We are assessing the full impact and implementing mitigation measures. Further updates will be provided shortly.
- monitoring May 12, 2026, 08:46 AM UTC
We have identified what was causing the disruption and have mitigated the problem. The platform is reachable again. We are monitoring the situation.
- monitoring May 12, 2026, 08:46 AM UTC
We have identified what was causing the disruption and have mitigated the problem. The platform is reachable again. We are monitoring the situation. May 12, 2026 10:06 CEST
- resolved May 12, 2026, 09:32 AM UTC
The incident has been resolved. May 12, 2026 10:46 CEST