IXON incident

Platform unreachable

Minor Resolved View vendor source →

IXON experienced a minor incident on September 22, 2026 affecting Portal and Portal (portal.ixon.cloud), lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 12:18 PM UTC
Resolved
Sep 22, 2026, 12:59 PM UTC
Duration
40m
Detected by Pingoru
Sep 22, 2026, 12:18 PM UTC

Affected components

PortalPortal (portal.ixon.cloud)

Update timeline

  1. investigating Sep 22, 2026, 12:18 PM UTC

    We are currently experiencing issues with the platform. We are assessing the full impact and implementing mitigation measures. Further updates will be provided shortly. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription

  2. investigating Sep 22, 2026, 12:18 PM UTC

    We are currently experiencing issues with the platform. We are assessing the full impact and implementing mitigation measures. Further updates will be provided shortly.

  3. investigating Sep 22, 2026, 12:41 PM UTC

    Due to high load on our database we are reverting the API release. September 22, 2026 14:18 CEST

  4. investigating Sep 22, 2026, 12:41 PM UTC

    Due to high load on our database we are reverting the API release.

  5. resolved Sep 22, 2026, 12:59 PM UTC

    The incident has been resolved. September 22, 2026 14:41 CEST