Resolved after 1 hour 18 minutes, affecting Microsoft Word Add-in and Web Portal and 1 more, on March 27, 2026.
Fix has been rolled out. We're currently monitoring the situation.
Affected components
Microsoft Word Add-inWeb PortalIntelligence
Update timeline
- investigating Mar 27, 2026, 02:58 PM UTC
Ivo platform is experiencing degradation. Team is investigating a fix.
- investigating Mar 27, 2026, 03:54 PM UTC
We've identified the issue and working on deploying a fix.
- monitoring Mar 27, 2026, 04:04 PM UTC
Fix has been rolled out. We're currently monitoring the situation.
- resolved Mar 27, 2026, 04:17 PM UTC
Application back to normal. We'll continue to monitor the situation.
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