Ivo AI incident

Word Addin and Web Login Failure

Minor Resolved View vendor source →

Ivo AI experienced a minor incident on May 18, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 11:44 PM UTC
Resolved
May 18, 2026, 11:44 PM UTC
Duration
—
Detected by Pingoru
May 18, 2026, 11:44 PM UTC

Update timeline

  1. investigating May 18, 2026, 11:06 PM UTC

    Status: Investigating Word addin black-screens. Can’t login to web app.

  2. monitoring May 18, 2026, 11:09 PM UTC

    Status: Monitoring Addin and web login is functional again. Currently monitoring the situation.

  3. resolved May 18, 2026, 11:44 PM UTC

    Status: Resolved Functionality restored. Please reach out to [email protected] "[email protected]": mailto:[email protected] for any issues.