Ivo AI incident

Degraded performance for Review

Minor Resolved View vendor source →

Ivo AI experienced a minor incident on May 15, 2026 affecting Microsoft Word Add-in and Google Chrome Extension, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 02:17 AM UTC
Resolved
May 15, 2026, 02:17 AM UTC
Duration
—
Detected by Pingoru
May 15, 2026, 02:17 AM UTC

Affected components

Microsoft Word Add-inGoogle Chrome Extension

Update timeline

  1. investigating May 15, 2026, 12:46 AM UTC

    Status: Investigating Review functionality degraded. Currently investigating. 3rd party model provider looks to be culprit. Affected components Microsoft Word Add-in (Degraded performance) Google Chrome Extension (Degraded performance)

  2. identified May 15, 2026, 01:30 AM UTC

    Status: Identified Fix has been identified and is being deployed. Affected components Microsoft Word Add-in (Partial outage) Google Chrome Extension (Partial outage)

  3. resolved May 15, 2026, 02:17 AM UTC

    Status: Resolved Fix has been deployed. Monitoring. Affected components Microsoft Word Add-in (Operational) Google Chrome Extension (Operational)