Ivo AI incident

Degraded performance for Review

Resolved after 1 hour 30 minutes, affecting Microsoft Word Add-in and Google Chrome Extension, on May 15, 2026.

identified May 15, 2026, 01:30 AM UTC

Fix has been identified and is being deployed.

Started
May 15, 2026, 12:46 AM UTC
Resolved
May 15, 2026, 02:17 AM UTC
Duration
1h 30m
Detected by Pingoru
May 15, 2026, 12:46 AM UTC

Affected components

Microsoft Word Add-inGoogle Chrome Extension

Update timeline

  1. investigating May 15, 2026, 12:46 AM UTC

    Review functionality degraded. Currently investigating. 3rd party model provider looks to be culprit.

  2. identified May 15, 2026, 01:30 AM UTC

    Fix has been identified and is being deployed.

  3. resolved May 15, 2026, 02:17 AM UTC

    Fix has been deployed. Monitoring.

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