itsmeDigitalID incident

itsme® P1 Incident – major outage (itsme® service(s) unavailable)

Ongoing since 10:22 AM UTC, affecting OIDC private key JWT and OIDC Client Secret and 1 more.

monitoring Nov 10, 2026, 11:04 AM UTC

Dear customer, The services have been normalized. We will continue monitoring the situation closely and will keep you posted on problem formal closure. We apologize for any inconvenience this may have caused.

Started: Nov 10, 2026, 10:22 AM UTC
Resolved: Ongoing
Duration: ● 2h 26m
Detected by Pingoru: Nov 10, 2026, 10:22 AM UTC

Affected components

OIDC private key JWTOIDC Client SecretSOAPOASIS DSSCSCEnrollment for Belgian citizenEnrollment for International citizenProfile information management for Belgian citizenProfile information management for International citizenBlock and unblock account

Update timeline

investigating Nov 10, 2026, 10:22 AM UTC

Dear customer, Starting at 11:05 AM CET, itsme is facing a major outage resulting in the service(s) listed in the “components affected” section below being unavailable. Investigations are ongoing. We will communicate an update on the issue every 30 minutes or when the service(s) is/are fully restored. We apologize for any inconvenience this may cause.
investigating Nov 10, 2026, 10:30 AM UTC

We are continuing to investigate this issue.
monitoring Nov 10, 2026, 11:04 AM UTC

Dear customer, The services have been normalized. We will continue monitoring the situation closely and will keep you posted on problem formal closure. We apologize for any inconvenience this may have caused.

Your product runs on more than itsmeDigitalID

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.