Resolved after 2 hours 10 minutes, affecting OIDC private key JWT and OASIS DSS and 1 more, on October 20, 2023.
Dear Partner, Our services have been restored. We apologize for any inconvenience this may have caused. Best regards, Operations Team [email protected]
Affected components
Update timeline
- investigating Oct 20, 2023, 07:29 AM UTC
Dear Partner, Since 09:15 AM CET, we are experiencing a technical problem, impacting 50% or more of our transactions. Our technical teams are investigating and working on a solution to resolve the issue as fast as possible. We apologize for any inconvenience this may cause. Best regards, Operations Team [email protected]
- identified Oct 20, 2023, 09:07 AM UTC
Dear Partner, Our technical team found the root cause, which is related to Azure services and is currently being addressed. Our Identity services have already been restored in the meantime. We will keep you informed of progress on other services. We apologize for any inconvenience this may cause. Best regards, Operations Team [email protected]
- resolved Oct 20, 2023, 09:40 AM UTC
Dear Partner, Our services have been restored. We apologize for any inconvenience this may have caused. Best regards, Operations Team [email protected]
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