Resolved after 38 minutes, affecting OIDC private key JWT and OIDC Client Secret and 1 more, on August 26, 2024.
Dear Partner, We herewith confirm that our services are back to normal since 10h00 AM. We apologize for any inconvenience this may have caused. Best regards, Operations Team [email protected]
Affected components
Update timeline
- investigating Aug 26, 2024, 07:43 AM UTC
Dear Partner, Since about 09:30 AM CET, we are experiencing a technical problem, impacting 25% or more of our transactions. Our technical teams are investigating and working on a solution to resolve the issue as fast as possible. We apologize for any inconvenience this may cause. Best regards, Operations Team [email protected]
- monitoring Aug 26, 2024, 08:09 AM UTC
Dear Partner, Our solution has been rolled out and the service has been restored. We are monitoring the situation closely. We apologize for any inconvenience this may have caused. Best regards, Operations Team [email protected]
- resolved Aug 26, 2024, 08:22 AM UTC
Dear Partner, We herewith confirm that our services are back to normal since 10h00 AM. We apologize for any inconvenience this may have caused. Best regards, Operations Team [email protected]
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