itsmeDigitalID incident

itsme® P2 Incident

Resolved after 14 minutes, affecting OIDC private key JWT and OIDC Client Secret and 1 more, on June 17, 2025.

resolved Jun 17, 2025, 04:56 PM UTC

Dear Partner, Our solution has been rolled out and the service has been restored. We apologize for any inconvenience this may have caused. Best regards, Operations Team [email protected]

Started
Jun 17, 2025, 04:41 PM UTC
Resolved
Jun 17, 2025, 04:56 PM UTC
Duration
14m
Detected by Pingoru
Jun 17, 2025, 04:41 PM UTC

Affected components

OIDC private key JWTOIDC Client SecretSOAPOASIS DSSCSCEnrollment for Belgian citizenEnrollment for International citizenProfile information management for Belgian citizenProfile information management for International citizen

Update timeline

  1. investigating Jun 17, 2025, 04:41 PM UTC

    Dear Partner, Since 16:54 PM CET, we are experiencing a technical problem, impacting between some of our transactions. Our technical teams are investigating and working on a solution to resolve the issue as fast as possible. We apologize for any inconvenience this may cause. Best regards, Operations Team [email protected]

  2. resolved Jun 17, 2025, 04:56 PM UTC

    Dear Partner, Our solution has been rolled out and the service has been restored. We apologize for any inconvenience this may have caused. Best regards, Operations Team [email protected]

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