Resolved after 27 minutes, affecting OIDC private key JWT and Production - Identity - OIDC private key JWT and 1 more, on April 20, 2026.
Dear Partner, Our services have been restored. We apologize for any inconvenience this may have caused. Best regards, Operations Team [email protected]
Affected components
Update timeline
- investigating Apr 20, 2026, 07:31 AM UTC
Dear Partner, Since 09:25 AM CET, we are experiencing a technical problem, impacting 25% or more of our transactions. Our technical teams are investigating and working on a solution to resolve the issue as fast as possible. We apologize for any inconvenience this may cause. Best regards, Operations Team [email protected]
- monitoring Apr 20, 2026, 07:52 AM UTC
Dear Partner, Our technical teams found the root cause, our systems are recovering but we are carefully checking the stability of our environments. We will send you further communication when the issue will be fully resolved. We apologize for any inconvenience this may cause. Best regards, Operations Team [email protected]
- resolved Apr 20, 2026, 07:59 AM UTC
Dear Partner, Our services have been restored. We apologize for any inconvenience this may have caused. Best regards, Operations Team [email protected]
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