itslearning experienced a notice incident on July 31, 2025 affecting itslearning, lasting 19h 46m. The incident has been resolved; the full update timeline is below.
Affected components
itslearning
Update timeline
- identified Jul 31, 2025, 05:00 PM UTC
We have temporarily stopped the IMSE import service. We are preparing a fix that we will deploy before re-enabling it. We expect an update on this on Friday August 1.
- identified Aug 01, 2025, 12:07 PM UTC
We are working on deploying a fix.
- monitoring Aug 01, 2025, 12:17 PM UTC
We have deployed a fix and are monitoring.
- resolved Aug 01, 2025, 12:46 PM UTC
The issue has been resolved. The IMSE import service has been re-enabled and the imports are running. It may take some time to complete the imports in the queue.