itslearning incident

PDF files not displaying correctly for some users.

Notice Ongoing View vendor source →

itslearning is currently experiencing a notice incident affecting itslearning, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 01, 2026, 12:13 PM UTC
Resolved
Ongoing
Duration
● 1h 7m
Detected by Pingoru
Jun 01, 2026, 12:13 PM UTC

Affected components

itslearning

Update timeline

  1. investigating Jun 01, 2026, 12:13 PM UTC

    Some users are experiencing that PDF files are not displaying correctly when opened from within itslearning. This issue is most commonly encountered when opening a PDF on a mobile device. It can in some cases also occur on PC and Mac. We are investigating the issue and working on a fix. As a workaround the user can download the PDF file and open it locally on the device (instead of using the PDF viewer in itslearning). If the user is experiencing the issue on a mobile device, another workaround may be to open the PDF on a PC or Mac.