itslearning experienced a major incident on October 15, 2025 affecting itslearning, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
itslearning
Update timeline
- identified Oct 15, 2025, 06:07 AM UTC
We are currently experiencing degraded performance in some areas of our application. Some users may encounter login issues and error messages. Our engineers are investigating the issue.
- identified Oct 15, 2025, 06:24 AM UTC
We are continuing to work on a fix for this issue.
- identified Oct 15, 2025, 06:37 AM UTC
We have identified the cause of the login issues and are currently working on a solution. We apologise for any inconvenience caused.
- monitoring Oct 15, 2025, 06:52 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 15, 2025, 06:58 AM UTC
The incident has been resolved, we will continue monitoring. We apologise for any inconvenience caused.