itslearning incident

Performance issues

Major Resolved View vendor source →

itslearning experienced a major incident on February 17, 2023 affecting itslearning, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2023, 06:15 AM UTC
Resolved
Feb 17, 2023, 07:55 AM UTC
Duration
1h 40m
Detected by Pingoru
Feb 17, 2023, 06:15 AM UTC

Affected components

itslearning

Update timeline

  1. investigating Feb 17, 2023, 07:07 AM UTC

    We are experiencing degraded performance in parts of our application. Some users may notice some pages are taking longer than usual to load. Our engineers are investigating the problem and will resolve it soon.

  2. identified Feb 17, 2023, 07:07 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 17, 2023, 07:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 17, 2023, 07:55 AM UTC

    Monitoring show no further disturbances. This incident has been solved, sorry for any inconvenience caused.