itslearning experienced a minor incident on March 14, 2023 affecting itslearning, lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
itslearning
Update timeline
- investigating Mar 14, 2023, 12:12 PM UTC
We are currently investigating an issue where some customers get an error when creating new courses.
- identified Mar 14, 2023, 01:04 PM UTC
The problem has been identified and we need a code change to address this issue. A workaround is in place: Go to administration > profiles The setting "Enable library" need to be enabled
- monitoring Mar 14, 2023, 01:40 PM UTC
A fix has been implemented for customers identified being affected by this issue. Sorry for the inconvenience caused.
- monitoring Mar 14, 2023, 01:41 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 14, 2023, 02:14 PM UTC
This incident has been resolved.