itslearning incident

Video recording fail when using latest version of Chromium

Notice Resolved View vendor source →

itslearning experienced a notice incident on March 21, 2023 affecting itslearning, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2023, 08:17 AM UTC
Resolved
Mar 22, 2023, 11:29 AM UTC
Duration
1d 3h
Detected by Pingoru
Mar 21, 2023, 08:17 AM UTC

Affected components

itslearning

Update timeline

  1. identified Mar 21, 2023, 08:17 AM UTC

    After the latest release of Chromium (Version 111.0.5563.65 (Official Build) (64-bit)) our video recording tool is failing. The user will not be able to save their recording. We are in dialogue with the vendor of the video recorder software and will implement a fix as soon as possible. You can still use non-chromium browsers like Firefox to do your recordings. The sound recorder is not affected.

  2. resolved Mar 22, 2023, 11:29 AM UTC

    The todays Chromium update (Version 111.0.5563.111 (Official Build) (64-bit)) has solved the issue for the Chrome browser. We expect that the Edge browser will be updated with the same Chromium fix soon.