itslearning experienced a major incident on June 10, 2023 affecting itslearning, lasting 3h 36m. The incident has been resolved; the full update timeline is below.
Affected components
itslearning
Update timeline
- investigating Jun 10, 2023, 06:58 AM UTC
We are experiencing some issues with accessing several features, like Assignment, Test tool and registration. Some of our users may experience "Server Error" messages while navigating itslearning. We are currently investigating the issue, we hope to have a fix ready soon.
- identified Jun 10, 2023, 08:11 AM UTC
We have identified a fix, and are in the process of rolling this out.
- monitoring Jun 10, 2023, 08:22 AM UTC
A fix has been rolled out and the issue should be resolved for all users. We are monitoring the fix.
- resolved Jun 10, 2023, 10:35 AM UTC
The fix completely resolved the issue.