itslearning experienced a minor incident on October 26, 2023 affecting itslearning, lasting 6h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 26, 2023, 07:04 AM UTC
For some of our customers we are experiencing degraded performance in parts of our application. Users may have problems logging in and pages taking longer than usual to load. Our engineers are investigating the problem and we hope to have it resolved soon.
- investigating Oct 26, 2023, 07:40 AM UTC
We are continuing to investigate this issue
- identified Oct 26, 2023, 09:19 AM UTC
The issue has been identified and we have implemented a temporary fix while working on a permanent solution for this issue. We are sorry for any inconvenience caused.
- resolved Oct 26, 2023, 01:52 PM UTC
The issue has been resolved and monitoring results our the last few hours has been positive, We are sorry for any inconvenience caused.