itslearning incident

Performance issues

Minor Resolved View vendor source →

itslearning experienced a minor incident on June 20, 2024 affecting itslearning, lasting 11h 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2024, 07:48 PM UTC
Resolved
Jun 21, 2024, 07:20 AM UTC
Duration
11h 32m
Detected by Pingoru
Jun 20, 2024, 07:48 PM UTC

Affected components

itslearning

Update timeline

  1. monitoring Jun 20, 2024, 07:48 PM UTC

    We are experiencing degraded performance in parts of our application. Some users may notice some pages are taking longer than usual to load. Our engineers are investigating the problem and will resolve it soon.

  2. resolved Jun 21, 2024, 07:20 AM UTC

    The degraded performance lasted for about 1.5 hours. We will continue to look into the data from the incident.