itslearning incident

Degraded performance affecting some German customers.

Minor Resolved View vendor source →

itslearning experienced a minor incident on August 5, 2024 affecting itslearning, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2024, 08:54 AM UTC
Resolved
Aug 05, 2024, 08:54 AM UTC
Duration
—
Detected by Pingoru
Aug 05, 2024, 08:54 AM UTC

Affected components

itslearning

Update timeline

  1. resolved Aug 05, 2024, 08:54 AM UTC

    Between “2024-08-05 06:51:00 UTC” and “2024-08-05 08:00:00 UTC” some customer pools experienced degraded performance and actions were taken to scale up to handle the increased usage. During the scale up affected customers would reach a holding page announcing that their site was temporarily unavailable due to maintenance. We apologize for the inconvenience and thank you for your understanding and patience.