itslearning incident

Timeout when creating a course.

Notice Resolved View vendor source →

itslearning experienced a notice incident on August 29, 2024 affecting itslearning, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2024, 08:19 AM UTC
Resolved
Aug 29, 2024, 11:36 AM UTC
Duration
3h 16m
Detected by Pingoru
Aug 29, 2024, 08:19 AM UTC

Affected components

itslearning

Update timeline

  1. investigating Aug 29, 2024, 08:19 AM UTC

    Some users are experiencing a timeout when creating a course. We are investigating the issue.

  2. investigating Aug 29, 2024, 09:55 AM UTC

    We are aware that some users may experience a timeout in other areas of itslearning. We are investigating the issue.

  3. identified Aug 29, 2024, 11:02 AM UTC

    We are continuing to investigate the issue.

  4. resolved Aug 29, 2024, 11:36 AM UTC

    Users should no longer be experiencing a timeout. We apologize for the inconvenience.