itslearning incident

Issue with loading instant messages.

Notice Resolved View vendor source →

itslearning experienced a notice incident on December 3, 2024 affecting itslearning, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2024, 11:13 AM UTC
Resolved
Dec 03, 2024, 11:38 AM UTC
Duration
25m
Detected by Pingoru
Dec 03, 2024, 11:13 AM UTC

Affected components

itslearning

Update timeline

  1. investigating Dec 03, 2024, 11:13 AM UTC

    We are aware that some users are not able to load messages in instant messaging. We are looking into the issue.

  2. monitoring Dec 03, 2024, 11:36 AM UTC

    We have implemented a fix and are monitoring the results.

  3. resolved Dec 03, 2024, 11:38 AM UTC

    The issue has been resolved.