itslearning incident

Issue with the Survey feature.

Notice Resolved View vendor source →

itslearning experienced a notice incident on December 13, 2024 affecting itslearning, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2024, 08:53 AM UTC
Resolved
Dec 13, 2024, 09:52 AM UTC
Duration
58m
Detected by Pingoru
Dec 13, 2024, 08:53 AM UTC

Affected components

itslearning

Update timeline

  1. investigating Dec 13, 2024, 08:53 AM UTC

    We are aware of an issue with Survey, where users are not able to create or open surveys. We are investigating the issue.

  2. identified Dec 13, 2024, 09:41 AM UTC

    We have identified the underlying issue and are working on a fix.

  3. monitoring Dec 13, 2024, 09:49 AM UTC

    We have deployed a fix for the issue.

  4. resolved Dec 13, 2024, 09:52 AM UTC

    The issue has been resolved. We apologize for any inconvenience this issue may have caused.