itslearning incident

Connectivity issues for some users.

Notice Resolved View vendor source →

itslearning experienced a notice incident on December 16, 2024 affecting itslearning, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2024, 09:25 AM UTC
Resolved
Dec 16, 2024, 10:34 AM UTC
Duration
1h 9m
Detected by Pingoru
Dec 16, 2024, 09:25 AM UTC

Affected components

itslearning

Update timeline

  1. investigating Dec 16, 2024, 09:25 AM UTC

    We are aware that some users are seeing a timeout error when trying to connect to itslearning. We are investigating the issue.

  2. identified Dec 16, 2024, 09:32 AM UTC

    We have identified the issue and are working on a fix.

  3. monitoring Dec 16, 2024, 09:42 AM UTC

    A fix has been implemented. Affected users should no longer be getting a timeout error.

  4. resolved Dec 16, 2024, 10:34 AM UTC

    The issue has been resolved. We apologize for any inconvenience this issue may have caused.