ISL Online incident

ISL Online Cloud - Users not receiving two-factor authentication (2FA) login tokens by email - August 15th, 2026

Notice Resolved View vendor source →

ISL Online experienced a notice incident on August 16, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2026, 04:06 PM UTC
Resolved
Aug 16, 2026, 04:06 PM UTC
Duration
—
Detected by Pingoru
Aug 16, 2026, 04:06 PM UTC

Update timeline

  1. resolved Aug 16, 2026, 04:06 PM UTC

    We have resolved the issue affecting ISL Online Cloud users with the delivery of two-factor authentication (2FA) login tokens by email, which prevented affected users from logging in. The issue was caused by a temporary email delivery problem at our email delivery provider and has since been resolved. The service is fully operational, and our team is continuing to monitor the situation to ensure that there are no further issues. We apologize for any inconvenience this may have caused and appreciate your patience during this time.