ISI incident

Temporary Login and Processing Delay

Notice Resolved View vendor source →

ISI experienced a notice incident on May 1, 2025 affecting ISI Analytics and Infortel Select Classic, lasting 17h 32m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2025, 06:26 PM UTC
Resolved
May 02, 2025, 11:59 AM UTC
Duration
17h 32m
Detected by Pingoru
May 01, 2025, 06:26 PM UTC

Affected components

ISI AnalyticsInfortel Select Classic

Update timeline

  1. monitoring May 01, 2025, 06:26 PM UTC

    ISI identified an issue preventing logging in and processing for some customers from 11:20am to 12:40pm (CST). The issue has since been resolved, and we are still monitoring to confirm stability.

  2. resolved May 02, 2025, 11:59 AM UTC

    This incident has been resolved.