Is ISI down?

Last checked 5m ago
Current status
ISI is up

No incidents right now.

Official status page: https://status.isi-info.com · Polled every 5 minutes · 8 components tracked

ISI is operational right now. Last checked 5m ago; the most recent incident resolved 2d ago.

Real-time ISI status, recent outages, and incident history — pulled directly from ISI's official status page at https://status.isi-info.com every 5 minutes. Pingoru tracks 8 ISI services and has captured 25 incidents in the last 90 days (98.47% uptime). Get email, Slack, Discord, or webhook alerts the moment ISI reports a new incident — free for 5 monitors, no credit card.

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ISI uptime 98.47% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 9h 7m
    Started Sep 02, 2026, 11:47 AM UTC · Resolved Sep 02, 2026, 08:55 PM UTC
    SFTP Data Transfer
    Timeline · 2 updates
    • monitoring · Sep 02, 2026, 11:47 AM UTC

      ISI initiated a service failover for SFTP connections utilizing transfer.isi-info.com at 11:50 PM CDT to resolve an authentication issue impacting a segment of customers. If you are experiencing a CUCM connection issue or received a CUCM CDR alert, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files. Please contact ISI Support at [email protected] if you have any questions.

    • resolved · Sep 02, 2026, 08:55 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 8h 47m
    Started Aug 27, 2026, 12:13 PM UTC · Resolved Aug 27, 2026, 09:00 PM UTC
    SFTP Data Transfer
    Timeline · 2 updates
    • monitoring · Aug 27, 2026, 12:13 PM UTC

      ISI initiated a service failover for SFTP connections utilizing transfer.isi-info.com at 12:15 AM CDT to resolve an authentication issue impacting a segment of customers. If you are experiencing a CUCM connection issue or received a CUCM CDR alert, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files. Please contact ISI Support at [email protected] if you have any questions.

    • resolved · Aug 27, 2026, 09:00 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 19h 24m
    Started Aug 25, 2026, 06:24 PM UTC · Resolved Aug 26, 2026, 01:48 PM UTC
    Cisco Webex
    Timeline · 3 updates
    • investigating · Aug 25, 2026, 06:24 PM UTC

      ISI is experiencing delays with data delivery from Cisco Webex. This may result in delays in new records appearing in your system. A support case has been opened with Cisco Webex Developer Support to investigate this issue.

    • monitoring · Aug 25, 2026, 09:16 PM UTC

      Cisco Webex data delivery levels have returned to expected values. Processing is working to catch from the delays. We'll continue to monitor the issue.

    • resolved · Aug 26, 2026, 01:48 PM UTC

      Cisco Webex data delivery levels and processing timing as resumed to normal operations.

    Latest: Cisco Webex data delivery levels and processing timing as resumed to normal operations.

  4. Resolved 8h 40m
    Started Aug 07, 2026, 12:17 PM UTC · Resolved Aug 07, 2026, 08:58 PM UTC
    SFTP Data Transfer
    Timeline · 2 updates
    • monitoring · Aug 07, 2026, 12:17 PM UTC

      ISI initiated a service failover for SFTP connections utilizing transfer.isi-info.com at 07:05 AM CDT to resolve an authentication issue impacting a segment of customers. If you are experiencing a CUCM connection issue or received a CUCM CDR alert, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files. Please contact ISI Support at [email protected] if you have any questions.

    • resolved · Aug 07, 2026, 08:58 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 12h 31m
    Started Jul 31, 2026, 11:51 AM UTC · Resolved Aug 01, 2026, 12:23 AM UTC
    SFTP Data Transfer
    Timeline · 2 updates
    • monitoring · Jul 31, 2026, 11:51 AM UTC

      ISI initiated a service failover for SFTP connections utilizing transfer.isi-info.com at 01:20 AM CDT to resolve an authentication issue impacting a segment of customers. If you are experiencing a CUCM connection issue or received a CUCM CDR alert, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files. Please contact ISI Support at [email protected] if you have any questions.

    • resolved · Aug 01, 2026, 12:23 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full ISI outage history

4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse ISI outage history →

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Outage history

Past 90 days · 9 incidents View full outage history →