Is ISI down?

Last checked 9m ago
Current status
ISI is up

No incidents right now.

Official status page: https://status.isi-info.com · Polled every 5 minutes · 8 components tracked

ISI is operational right now. Last checked 9m ago; the most recent incident resolved 6d ago.

Real-time ISI status, recent outages, and incident history — pulled directly from ISI's official status page at https://status.isi-info.com every 5 minutes. Pingoru tracks 8 ISI services and has captured 15 incidents in the last 90 days (98.89% uptime). Get email, Slack, Discord, or webhook alerts the moment ISI reports a new incident — free for 5 monitors, no credit card.

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ISI uptime 98.89% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1d 11h
    Started Jul 09, 2026, 05:37 AM UTC · Resolved Jul 10, 2026, 05:35 PM UTC
    Infortel Select Classic
    Timeline · 3 updates
    • investigating · Jul 09, 2026, 05:37 AM UTC

      ISI is investigating an issue with NCQ widgets in the Infortel Select Classic Contact Center Dashboard not populating with data.

    • monitoring · Jul 10, 2026, 03:44 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 10, 2026, 05:35 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 7h 44m
    Started Jul 02, 2026, 11:56 AM UTC · Resolved Jul 02, 2026, 07:40 PM UTC
    SFTP Data Transfer
    Timeline · 2 updates
    • monitoring · Jul 02, 2026, 11:56 AM UTC

      ISI initiated a service failover for SFTP connections utilizing transfer.isi-info.com at 5:40 AM CDT to resolve an authentication issue impacting a segment of customers. If you are experiencing a CUCM connection issue or received a CUCM CDR alert, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files. Please contact ISI Support at [email protected] if you have any questions.

    • resolved · Jul 02, 2026, 07:40 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 16h 33m
    Started Jun 28, 2026, 11:43 PM UTC · Resolved Jun 29, 2026, 04:16 PM UTC
    SFTP Data Transfer
    Timeline · 2 updates
    • monitoring · Jun 28, 2026, 11:43 PM UTC

      ISI initiated a service failover for SFTP connections utilizing transfer.isi-info.com at 5:45 PM CDT to resolve an authentication issue impacting a segment of customers. If you are experiencing a CUCM connection issue or received a CUCM CDR alert, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files. Please contact ISI Support at [email protected] if you have any questions.

    • resolved · Jun 29, 2026, 04:16 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 20h 35m
    Started Jun 22, 2026, 07:29 PM UTC · Resolved Jun 23, 2026, 04:04 PM UTC
    ISI AnalyticsInfortel Select Classic
    Timeline · 4 updates
    • investigating · Jun 22, 2026, 07:29 PM UTC

      We are currently aware of reported errors logging in to the ISI Analytics web portal, and are actively troubleshooting the issue.

    • investigating · Jun 22, 2026, 07:29 PM UTC

      We are currently aware of reported errors logging in to the ISI Analytics web portal, and are actively troubleshooting the issue.

    • monitoring · Jun 22, 2026, 07:47 PM UTC

      A fix has been implemented, and we are monitoring the results to confirm no further issues.

    • resolved · Jun 23, 2026, 04:04 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Outage history

Past 90 days · 4 incidents View full outage history →