Is ISI down?
Last checked 9m agoNo incidents right now.
ISI is operational right now. Last checked 9m ago; the most recent incident resolved 6d ago.
Real-time ISI status, recent outages, and incident history — pulled directly from ISI's official status page at https://status.isi-info.com every 5 minutes. Pingoru tracks 8 ISI services and has captured 15 incidents in the last 90 days (98.89% uptime). Get email, Slack, Discord, or webhook alerts the moment ISI reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Infortel Select Classic
Timeline · 3 updates
- investigating · Jul 09, 2026, 05:37 AM UTC
ISI is investigating an issue with NCQ widgets in the Infortel Select Classic Contact Center Dashboard not populating with data.
- monitoring · Jul 10, 2026, 03:44 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 10, 2026, 05:35 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- SFTP Data Transfer
Timeline · 2 updates
- monitoring · Jul 02, 2026, 11:56 AM UTC
ISI initiated a service failover for SFTP connections utilizing transfer.isi-info.com at 5:40 AM CDT to resolve an authentication issue impacting a segment of customers. If you are experiencing a CUCM connection issue or received a CUCM CDR alert, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files. Please contact ISI Support at [email protected] if you have any questions.
- resolved · Jul 02, 2026, 07:40 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- SFTP Data Transfer
Timeline · 2 updates
- monitoring · Jun 28, 2026, 11:43 PM UTC
ISI initiated a service failover for SFTP connections utilizing transfer.isi-info.com at 5:45 PM CDT to resolve an authentication issue impacting a segment of customers. If you are experiencing a CUCM connection issue or received a CUCM CDR alert, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files. Please contact ISI Support at [email protected] if you have any questions.
- resolved · Jun 29, 2026, 04:16 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- ISI AnalyticsInfortel Select Classic
Timeline · 4 updates
- investigating · Jun 22, 2026, 07:29 PM UTC
We are currently aware of reported errors logging in to the ISI Analytics web portal, and are actively troubleshooting the issue.
- investigating · Jun 22, 2026, 07:29 PM UTC
We are currently aware of reported errors logging in to the ISI Analytics web portal, and are actively troubleshooting the issue.
- monitoring · Jun 22, 2026, 07:47 PM UTC
A fix has been implemented, and we are monitoring the results to confirm no further issues.
- resolved · Jun 23, 2026, 04:04 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Started Jul 09, 2026, 05:37 AM UTC · Resolved Jul 10, 2026, 05:35 PM UTC · 1d 11h
- Transfer.isi-info.com SFTP Services ResolvedStarted Jul 02, 2026, 11:56 AM UTC · Resolved Jul 02, 2026, 07:40 PM UTC · 7h 44m
- Transfer.isi-info.com SFTP Services ResolvedStarted Jun 28, 2026, 11:43 PM UTC · Resolved Jun 29, 2026, 04:16 PM UTC · 16h 33m
- ISI Analytics Login Error ResolvedStarted Jun 22, 2026, 07:29 PM UTC · Resolved Jun 23, 2026, 04:04 PM UTC · 20h 35m