ISI incident

Infortel Select Classic NCQ Dashboard

Notice Resolved View vendor source →

ISI experienced a notice incident on July 9, 2026 affecting Infortel Select Classic, lasting 1d 11h. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 05:37 AM UTC
Resolved
Jul 10, 2026, 05:35 PM UTC
Duration
1d 11h
Detected by Pingoru
Jul 09, 2026, 05:37 AM UTC

Affected components

Infortel Select Classic

Update timeline

  1. investigating Jul 09, 2026, 05:37 AM UTC

    ISI is investigating an issue with NCQ widgets in the Infortel Select Classic Contact Center Dashboard not populating with data.

  2. monitoring Jul 10, 2026, 03:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 10, 2026, 05:35 PM UTC

    This incident has been resolved.